Privacy Policy

This Privacy Policy explains how FITNESS & AQUATIC CENTER LLC (“Fitaqua”, “we”, “us”) collects, uses, shares and protects your personal information when you visit fitaqua.shop or buy from us. We are the data controller. Contact us at support@fitaqua.shop or 1204 N. Parrott Ave, Suite B, C, Okeechobee, FL 34972, USA.

Information we collect

• Order & account data: name, shipping and billing address, email, phone, and order history.
• Payment data: processed directly by our payment providers (Stripe and PayPal). We do not store full card numbers.
• Technical data: IP address, device and browser information, and cookie / analytics identifiers.
• Communications: messages you send us via forms or email.

How and why we use it

• To process and ship your orders and provide customer support (performance of a contract).
• To prevent fraud and keep the store secure (legitimate interests).
• To send marketing emails where you have opted in (consent).
• To meet legal, tax and accounting obligations (legal obligation).

The legal bases above apply to visitors covered by the EU/UK GDPR.

Who we share data with

We share data only with service providers who help us run the store, including:

• Payment processing: Stripe and PayPal, under their own privacy policies (Stripe, PayPal).
• Shipping carriers to deliver your order.
• Email & analytics providers to operate communications and understand site usage.
• Hosting providers that store the website and order data.

We do not sell your personal information for money.

International transfers

We are based in the United States and our service providers may process data in the US and elsewhere. Where we transfer data from the EU/UK, we rely on appropriate safeguards such as Standard Contractual Clauses.

Data retention

We keep order records for as long as needed to fulfil orders and meet legal, tax and accounting requirements (generally up to 7 years). Marketing data is kept until you unsubscribe. Support messages are kept for up to 3 years.

Your GDPR rights

If you are in the EU/UK, you have the right to access, correct, delete, restrict or object to processing, port your data, and withdraw consent at any time. You may also lodge a complaint with your local supervisory authority.

Your California (CCPA/CPRA) rights

If you are a California resident, you have the right to know what personal information we collect, to delete it, to correct it, and to opt out of any “sale” or “sharing” of your personal information, without discrimination for exercising these rights.

Do Not Sell or Share My Personal Information

We do not sell your personal information for money. If you use analytics or advertising cookies, certain data may be considered “sharing” for cross-context behavioral advertising under California law. You can opt out at any time by rejecting non-essential cookies in our cookie banner, or by emailing support@fitaqua.shopwith the subject “Do Not Sell or Share”.

How to exercise your rights

Email support@fitaqua.shop and we will respond within the timeframes required by law. We may need to verify your identity before acting on a request.

Cookies

We use cookies as described in our Cookie Policy. Non-essential cookies are only set with your consent.

Children

Our site and products are intended for adults. We do not knowingly collect personal information from children under 13 (or 16 in the EU/UK).

Changes

We may update this policy from time to time. We'll post the new version here with an updated date.